1. Information We Collect
When you visit our store, interact with our tools, or place an order, we may collect:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Processed securely through third-party platforms (e.g., Shopify Payments, Stripe); we do not store this data.
- Browsing Data: IP address, browser type, device, pages visited, and session times.
- Facial Analysis Data (if applicable): Images and results from our AI-powered skin analysis tool.

2. How We Use Your Information
We may use your data to:
- Process and fulfill orders
- Provide skincare recommendations based on your profile
- Deliver personalized experiences and product suggestions
- Track changes in your skin over time if you opt into our analysis features
- Communicate with you (order updates, marketing emails, product launches)
- Comply with legal, regulatory, and tax obligations

3. Facial Analysis Data
If you use our facial analysis feature:
- You will be asked for explicit consent to upload a clear image of your face
- The image and analysis results are used to provide personalized skin diagnostics and recommendations
- Your analysis data is stored in your customer profile so you can track progress and compare past results over time
- This data is not deleted automatically after each session, as it is used for your long-term skincare tracking
- You can request to have all your data permanently deleted at any time by emailing us at contact@lumiskincare.com - please use subject "delete data"

We do not share this data with third parties. It is securely stored and accessible only to authorized personnel for the purposes stated above.

4. Consent
When you provide personal information to complete a transaction, register an account, or use our analysis tools, you consent to the collection and use of that information for those specific purposes. You may withdraw your consent at any time by contacting us.

5. Disclosure
We do not sell, rent, or trade your personal information. We may share your data only with trusted third-party service providers (e.g., payment processors, shipping platforms, skin analysis software) and only to the extent necessary to operate our services. We may also disclose your data if required by law or to prevent fraud or misuse.

6. Security
We use secure technologies and industry best practices to protect your information. All payment information is encrypted and processed securely through certified platforms. Shopify provides SSL encryption to protect your data during transactions.

7. Cookies
Our website uses cookies to:
- Remember your preferences
- Enhance your shopping experience
- Analyze site traffic
- Offer personalized content and ads

You can control cookie settings in your browser at any time.

8. Your Rights
You have the right to:
- Access the data we store about you
- Correct or update your information
- Request deletion of your customer profile and analysis data
- Opt out of marketing communications

To exercise your rights, email us at: contact@lumiiskincare.com

9. Contact Us
If you have any questions or concerns about our privacy practices, contact us at:
Email: contact@lumiiskincare.com